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Code of Conduct |
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POSITIVE BEHAVIORS |
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Integrity |
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| Taking personal responsibility for actions, Learning from mistakes, Following through on commitments. Openness regarding work and projects, Supporting colleagues in meetings, Discuss concerns 1 - 1 | |
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Respect |
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| Sensitive and considerate behavior with one another, Keeping confidence, Listening and caring, Constructive feedback, Not participate in encouraging gossip | |
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Positive Team
Environment |
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| Celebration of achievements, team and individual, Appreciation (e-mails, verbal thank you(s), goodies, stickers, compliments), Giving credit to team, Building rituals (weekend lunches –having coffee together) and/or treats rotated once a month. | |
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Flexibility and Balance |
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| Time to achieve community work priorities and balance personal life, Feeling you are being accommodated, Everyone feeling everyone is contributing equitably. | |
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Communication |
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| Considerate and respectful communicator- eg. ‘please’ and ‘thank you’ | |
| UNACCEPTABLE BEHAVIORS | |
| Lack of Integrity | |
| Blaming mistakes on colleagues, Lack of follow through, Lying, Secret agendas and not sharing work materials, info etc. Not supporting colleagues in meetings, Embarrassing colleagues in meetings, Withholding information. | |
| Lack of Respect | |
| Swearing, Name calling, Not listening, interrupting, ignoring and bullying, Insensitive statements, Critical and offensive feedback, Gossip, Betraying confidentiality, Distasteful, Harassment of all kinds, No ‘thank yous’, Shouting. | |
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RESOLUTION PROCESS |
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| a) Communicate with the individual on a 1 - 1 basis to discuss the concern | |
| b) Acknowledge concern; apologize or discuss ways to resolve the problem | |
| c) Bring in community leaders to assist with resolution | |
| d) If behavior persists - leaders intervention is necessary | |
